High-performance ePower for your bicycle

It has been our aim to make eBikes easier to obtain, easier to use. This is why we have designed a motor for all types of bicycle. So we have revolutionized the idea of riding an electric bicycle by using motor components independent of bicycle type.

kompatibel-en.png

Compatible
with all types of bicycles*and gear-changes.
*with standard BSA bottom bracket

tretgefuehl-en.png

Natural pedalling motion
No pedal resistance when motor switched off or battery empty.

qualitaet-en.png

Quality „Made in Germany“
Perfect workmanship of high-quality materials.

geraeuschlos-en.png

Noiseless
and maintenance-free system.

reichweite-en.png

Long range:
eDrive300 up to 105 km
eDrive500 up to 160 km

Bild Produktgruppe

Assembly with Pendix

With Pendix, everything is now different. In fact, everything is easier. Up to now, it has never been possible to convert a bicycle into an eBike so quickly, due to our new motor incorporation method.

And — thanks to the elegant design of the motor — your bicycle retains its individual style.

Find and read more in our Youtube Channel or in Facebook.

There is a Pendix motor for everyone

City, trekking or mountain bike – the Pendix motor can be fitted to almost every bicycle frame and type. It takes almost no time to convert your bicycle into a high-powered eBike.

Illustrierte_Raeder.png

The Pendix motor is something different

With our Pendix motor, we wanted to produce something completely impossible at first sight: an eBike which doesn’t look like an eBike and doesn’t even feel like one. An eBike with the most natural pedaling sensation in the world. In fact, a bike that is not really a bike – but one that naturally has all the advantages of an eBike.

Antrieb_900px.jpg

Full power ahead

You’ll find it out quickly: a Pendix motor is a completely new experience. You will want to use it as much as possible when riding your bike. This is why it has a robust, long-life battery. And charging is easy. Simply plug it into the charging unit and you will quickly be able to ride on.

Gruppe_Flaschen_mWert.jpg

In our system, a single color is worth a dozen words. You will know the capacity of your battery at a glance.

Ladung.png
Flasche_m_Kabel_Animation.jpg

Three-in-one selection

As we wanted to make the Pendix motor easy to adjust with a simple turn of the hand, we have designed a unique and intuitive setting system. At the upper end of the cylindrical battery we have installed an elegant rotating selector. With it, you can navigate in one of the three modes or settings: Eco (economy), Smart (energy-saving) or Sport (high power). The following shows how far you can ride in each setting.

1 kilometer = 0.62 miles
10 kilometers = 6.2 miles
1 mile = 1.60 kilometers
10 miles = 16 kilometers

Eco

In the Eco mode, you feel as if you were riding a bicycle without a motor. It supports your pedaling only to a minimal extent. A new and pleasant riding sensation is the result.

Advantages
Long range, a natural cycling feeling, your own physical effort becomes noticable after a long ride.

Examples for use:
Long, flat stretches, extensive tours, physical training for non-professionals.

Support level: 75 %

Smart

We have called this mode „Smart“ not without reason. This is the best mode to be in for normal cycling activities. The noticable support and acceleration is like having a good wind behind you.

Advantages
Riding at moderate speed through flat country, medium range, normal to slight physical effort.

Examples for use:
Cycling in town, slight gradients, mostly untreated or non-solid ground (no pavement, asphalt or concrete).

Support level: 150 %

Sport

The Sport mode lends you wings. Here you really put your foot down. With the motor in this mode, we guarantee you reach your journey’s end in time – whatever your ambitions may be.

Advantages:
High power, low physical effort.

Examples for use
Hills, mountains, steep gradients, loose or irregular surface, moderate to high wind against you.

Support level: 200 %

Technical data eDrive300 / eDrive500

Motor

Drive system brushless bottom bracket motor
Performance 250 W nominal*
Speed (max) 25 km/h** = 15½ mph
Motor settings 3 modes
Torque (max) 50 Nm

Battery

Type lithium ion accumulator (removable)
Capacity 300 Wh / 500 Wh
Voltage 48 V
Charging time 3 hrs*** / 3 hrs 20 min****
Range (max) 105 km***** = 65.2 miles / 160 km***** = 99.4 miles

Support

Wheel diameters all sizes supported
Frame sizes all frames with commercially available construction measurements and bottom brackets using BSA 68 or 73 standard threads

Dimensions

Additional weight 6.5 kg = 14,33 lbs / 6.9 kg = 15,21 lbs
Dimensions battery (accumulator type): 80 x 276 mm (diameter x height) = 3.14 x 10.86 inches / 80 x 342 mm (d x h) = 3.14 x 13.46 inches
Dimensions motor: 292 x 206 x 50 mm (width x height x depth) = 11.49 x 8.11 x 1.96 inches
csm_tabelle_eng.png

A drive which changes your whole life

The Pendix drive is more than only an ebike drive. It is a drive for your whole life. Order the Pendix drive now and let it install by a retailer next to you.

eDrive300


1.490,00 €

CHF 1′ 590

(without installation)

(Further information to the scope of delivery you find here.)

eDrive500

For all who want more

65 % higher capacity, 55 km additional range, 100 % more flexibility. If you also want more the new retrofit drive eDrive500 is your perfect companion. A true power package also for longer distances.


1.690,00 €

CHF 1′ 790

(without installation)

(Further information to the scope of delivery you find here.)

Our flex packages

eDrive Flex600

Battery: ePower300 + ePower300

600.jpg


1.740,00 €

CHF 2′ 020

Set-discount 349 € / CHF 299
(without installation)

eDrive Flex800

Battery: ePower300 + ePower500

800.jpg


1.890,00 €

CHF 2′ 190

Set-discount 299 € / CHF 299
(without installation)

eDrive Flex1000

Battery: ePower500 + ePower500

1000.jpg


1.990,00 €

CHF 2′ 350

Set-discount 399 € / CHF 299
(without installation)

csm_Telefon_2cd911ddd7.png

You need help?
We’d like to give you advice by telephone.
Here you can contact our support (team).

Pendix Support

csm_Brett_75c707fff8.png

Of course you can inform us
by using the contact form.
We are looking forward to your message.

Contact form

csm_Lupe_a939512a89.png

You dont want to lose time?
Here you can look for
the next dealer close to you.

Dealer search

 

 

 

Pendix goes digital

The new Pendix.bike app

Whether iOS or Android mobile phone – the Pendix eDrive can be connected with our new Pendix.bike app.

Use the smart feature for detailed information about your Pendix eDrive.

Features

1.png

Records average speed, distance and duration for day trips and the total distance

2.png

Display of the current speed, pedal frequency and support level

3.png

Percentage indication of charge status of your Pendix ePower

4.png

Navigation function for the optimal routing to your destination

5.png

Clear display of various battery and drive data

pendix_app_725x630_EN_01.jpg

Compatibility

Minimum requirement of your mobile phone:

Android requires at least version 4.4 (KitKat) and a display size of 960x540; iOS requires at least version 8.0 as the mobile operating system.

Minimum requirement of your Pendix system:

The Pendix.bike app is compatible with Pendix systems, which were delivered from 1 July 2018 (batteries with part number B2C.904.061 from serial number 1003680; for batteries with part number B1C.904.061 from serial number 2001837). All compatible batteries can also be recognized by a special sticker on the packaging „compatible with Bike App“.

Updateprogram for currently incompatible Pendix ePower with USB port:

For Pendix ePower with USB port which was produced before 1 July 2018, there will be an update option available by the end of the year in order to be able to use all features of the app. Until then, you can use the navigation function already.

Manual

App.jpg

Pendix.bike app
Manual

(DEU | ENG)

Your motor for your customer

Our service makes it easier for you to start up

A Pendix motor is a completely new experience. This is also reflected in our service: we make it easy for you to decide for a Pendix motor. Our service hotline works 5 days a week. We change your battery or your motor within 48 hours.

service.jpg
Antrieb_schwebend.jpg

Welcome to Pendix Support

If the motor or the battery has to be exchanged, you will receive a replacement within two working days. Afterwards your customer can pick up the replacement at your store.

Versanddienstleister.png

Guarantee/Warranty

Service-Garantie.jpg

With every Pendix motor, your customer will receive a 2 year’s guarantee. This guarantee will not cover personal negligence (and uninsured situations) such as damage from allowing to fall or wetting/immersion.

When working with suppliers

Service-Lieferanten.jpg

We want our end-of-the-line customers to enjoy their time with Pendix as much as possible. In cases of technical breakdown, therefore, our aim is to keep exchange/repair times as short as possible thanks to our philosophy of instant spare part availability.

Communication medium

Service-Medium.jpg

In our Instructions for Use, you will find a repair guideline making it possible for your customer to eliminate minor errors by himself/herself.

Pendix Support

Service-Support.jpg

You can contact our service specialist either by telephone or by Email. Send your request for support by Email or call our support service under: + 49 375 270 667 17 or service@pendix.de

Distributors International

Pendix Czech Republic
Citybikes, s.r.o.
Nadrazni 162
251 67 Pysely

Phone: +42 (0)234 139 444
E-Mail: info@pendix.cz
Web: www.citybikes.cz

Pendix Switzerland
Rasant GmbH
Gerald Bugmann
Tägerstein 13
8910 Affoltern am Albis

Phone: +41 (0)79 693 77 88
E-Mail: info@pendix.ch
Web: www.rasant.ch

Pendix Austria
Pendix GmbH
Innere Schneeberger Straße 20
D-08056 Zwickau

Phone: +49 (0)375 270 667 10
E-Mail: distribution@pendix.de
Web: www.pendix.at

Pendix Netherlands
Fiets Ombouwcentrum Nederland
Gerben Meijer
Markweg 3G
6883JL Arnhem

Phone: + 31 (0)26 707 12 70
Mail: info@fon.bike
Web: www.fon.bike
Web: www.pendix.nl

Pendix United Kingdom
Velobrands Ltd
Copplestone Mill
Copplestone
Crediton / EX17 5NF

Phone: +44 (0)1363 85617
Mobile: +44 (0)7807 077 491
E-Mail: info@velobrands.co.uk
Web: www.velobrands.co.uk

Pendix France
OLYMPIQUE Cycles
Florian Carron
ZA les Epalits
FR-42610 Saint Romain le Puy

Phone: +33 (0)477 76 07 56 
E-Mail: contact@velo-assistance-electrique.com
Web: www.velo-assistance-electrique.com

Pendix Denmark
Christiania Bikes
Brogårdsvej 1
DK-3700 Rønne

Phone: +42 (0)734 67 66 36
Web: www.dk.pendix.com

Pendix Norway
Sykkelsentralen
Sjøvegen 14
NO-7053 Ranheim

Phone: +47 900 93 531
E-Mail: halvard@sykkelsentralen.no
Web: www.norge.pendix.com
Web: www.sykkelsentralen.no

Pendix Belgium
Nesco bvba
Abdijstraat 5
BE-8792 Waregem

Phone: +32 (0)56 62 02 90

E-Mail: info@swyff.com
Web: www.swyff.com

Pendix Spain
Bike Tech SL
C/Terol, 30
ES-08012 Barcelona

Phone: +34 (0)932 130 255
E-Mail: koos@bike-tech.com
Web: www.bike-tech.com

Pendix Italy
BBF Bike GmbH, Filiale Taufenkirchen
Rotwandweg 2
82024 Taufkirchen-Potzham

Phone: +49 (0)89/61208700
E-Mail: sturm@bbf-bike.de
Web: www.bbf-bike.de

Pendix Australia
Pendix GmbH
Innere Schneeberger Straße 20
D-08056 Zwickau

Phone: +49 (0)375 270 667 10
E-Mail: australia@pendix.com
Web: www.pendix.com

Selected bike manufacturer
already use Pendix eDrive

Speak with Pendix

For questions before or after a purchase.

Kontakt-Icon_Tel.jpg

+49 375 270 667 10

loading

Antrieb am Rahmen

Where to Find Us and Who We Are

 

Office / address for visitors and deliveries:

Innere Schneeberger Str. 20

D–08056 Zwickau (Germany)

 

Phone: +49(0)375 270 667 - 10

Fax: +49(0)375 270 667 - 29

E-Mail: info[at]pendix.de

 

Invoicing address:

Pendix GmbH

Innere Schneeberger Str. 20

D-08056 Zwickau (Germany)

 

 

 

Managing Directors:

Thomas Herzog (CEO)

Christian Hennig (CTO)

 

Trade Register Entry:

HRB 28452

Amtsgericht / Municipal Court, Chemnitz, Germany

 

Ust.ID.Nr. (VAT Identification No.):

DE292481589

St.Nr. (Income Registration No.):

227/110/02735

Bank details:

IBAN: DE96 8705 5000 1020 0129 82

Sparkasse Zwickau

BIC: WELADED1ZWI

Data protection declaration 


I. Name and address of the person responsible

The person responsible in terms of the General Data Protection Regulation and other national data protection acts of the EU member states as well as further data protection regulations is the company:

Pendix GmbH

Innere Schneeberger Straße 20

08056 Zwickau, Germany 

represented by its managing directors Thomas Herzog and Christian Hennig

Entry in the commercial register local court of Chemnitz

Registration number: HRB 28452

 

II. Name and address of the data protection officer

The data protection officer of the person responsible is:

Mr. Markus Heckel

Pendix GmbH

Innere Schneeberger Straße 20

08056 Zwickau, Germany

E-Mail: dataprotection@pendix.com

 

III. General information on data processing

1. Scope of personal data processing

We only process the personal data of our users to the extent this is necessary for the provision of a functional website as well as for the provision of our contents and services. The personal data of our users are only processed regularly with the consent of the user. An exception is made in case the data processing is permitted by legal provisions.

2. Legal basis for personal data processing

Provided that we seek the consent of the affected person for personal data processing, art. 6 par. 1(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for personal data processing.

In case of the processing of personal data, which are necessary for the performance of a contract, to which the person concerned is a contractual party, art. 6 par. 1(b) GDPR serves as legal basis. This also applies to processing operations which are necessary for the implementation of precontractual measures.

Provided that the processing of personal data is necessary for the fulfilment of a legal obligation of our company, art. 6 par. 1(c) GDPR serves as legal basis.

If the processing is necessary for ensuring a legitimate interest of our company or of a third party and if the interests, fundamental rights and fundamental freedoms of the affected person do not outweigh the interest mentioned first, art. 6 par. 1(f) GDPR serves as the legal basis for data processing.

3. Data deletion and storage period

The personal data of the user are deleted or blocked as soon as the purpose of storage ceases to apply. The personal data can also be stored, if this is provided for by the European or national legislature in European Union regulations, laws or other provisions, to which the person responsible is subject. The data are also blocked or deleted when a storage period prescribed by the mentioned standards expires unless it is necessary to further store the data for the conclusion of a contract or the performance of a contract.

 

IV. Provision of the website and creation of logfiles

1. Description and scope of data processing

With each visit to our website, our system automatically collects data and information from the computer system of the visiting computer.

The following data are collected in this process:

• the date, time, access status (file has been found, has not been found, etc.) and the request your browser sent to the server,

• the data volume transferred as well as the website from which you accessed the requested page (IP address),

• the individual pages of our website visited by you and

• the product and version information of the used browser (user agent), the set preferred language as well as the IP address.

The data are also stored in the logfiles of our system. These data are not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of the data and the logfiles is art. 6 par. 1(f) GDPR.

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to allow the delivery of the website to the computer of the user. For this purpose, the IP address of the user must be stored for the duration of the session.

The data are stored in logfiles in order to ensure the functioning of the website. Furthermore, we use these data for the optimisation of the website and for ensuring the safety of our information technology systems. The data are not analysed for marketing purposes in this context.

These purposes also include our legitimate interest in data processing according to art. 6 par. 1(f) GDPR.

4. Duration of storage

The personal data are deleted as soon as they are no longer necessary for achieving the purpose of their collection. If the data are collected for the provision of the website, this is the case when the respective session is ended. If the data are stored in logfiles, this is the case after twenty-six months at the latest.

5. Possibility to object and possibility of elimination

The collection of the data for the provision of the website and the storage of the data in logfiles is absolutely necessary for the operation of the website. Therefore, the user has no possibility to object.

 

V. Use of cookies

1. Description and scope of data processing

Our website uses cookies. The cookies are text files, which are stored in the internet browser or by the internet browser on the computer system of the user. If a user visits a website, a cookie can be stored on the operating system of the user. This cookie contains a characteristic character string, which allows a clear identification of the browser in case of another visit to the website.

We use cookies in order to design our website in a more user-friendly way. Some elements of our website require the identification of the visiting browser even after changing to another page.

The following data are stored in and transferred to the cookies:

• Language settings

• Request (file name of the requested file)

• Browser Type / Version (e.g. Internet Explorer 6.0)

• Browser language (e.g. German)

• used operating system (e.g. Windows XP)

• Referrer URL (the previously visited page)

• shortened IP address for geographical recognition

• Time of access

• Clicks

• Information as to whether the website user is logged in to the merchant area or not.

2. Legal basis for data processing

The legal basis for personal data processing by using cookies is art. 6 par. 1(f) GDPR.

3. Purpose of data processing

The cookies are used in order to simplify the use of websites for the users. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser is recognised even after changing to another page.

We need cookies for the following applications:

• identification of the user session in the memory of the server;

• prevention and defense against attacks;

• Improving the user experience on the website via Google Analytics

• Use of the internal dealer area with login / logout function

The user data collected by cookies are not used for the creation of user profiles. These purposes also include our legitimate interest in data processing according to art. 6 par. 1(f) GDPR.

4. Duration of storage, possibility to object and possibility of elimination

Cookies are stored on the computer of the user and transferred by this computer to our page. Therefore, you as the user have the complete control of the use of cookies. By changing the settings in your internet browser, you can deactivate or limit the transfer of cookies. Already stored cookies can be deleted at any time. This can also be performed automatically. If you deactivate cookies for our website, you may not be able to use all the functions of the website.

 

VI. Newsletter

1. Description and scope of data processing

Interested parties have the possibility to subscribe to our free newsletter. The registration for the newsletter takes place manually via the completed master data sheet. The data are not transferred to third parties in connection with data processing for the dispatch of newsletters. The data are used exclusively for the dispatch of the newsletter. Furthermore, analysis data are used in connection with the newsletter dispatch.

2. Legal basis for data processing

The legal basis for data processing after the registration for the newsletter by the user is art. 6 par. 1(a) GDPR if the user has given his consent.

3. Purpose of data processing

The e-mail address of the user is registered in order to deliver the newsletter via e-mail.

4. Duration of the storage

The data are deleted as soon as they are no longer necessary for achieving the purpose of their collection. Consequently, the e-mail address of the user is stored until the newsletter subscription is cancelled. 

5. Possibility to object and possibility of elimination

The affected user can terminate the newsletter subscription at any time. For this purpose, there is a respective link in each newsletter.

 

VII. Contact form and e-mail contact

1. Description and scope of data processing

Contact forms are available on our website, which can be used for contacting our company electronically. If a user takes this opportunity, the data entered in the input mask are transferred to us and stored. These data include:

• Surname

• Name

• Country

• Customer group

• E-mail address

• Text of the request

Only name, surname, e-mail address and text of the request are mandatory information in this case.

At the time, when the message is send, the following data are stored as well:

• The IP address of the user

• Date and time of the contact request

As an alternative, it is also possible to contact us via the provided e-mail address. In this case, the personal data of the user transferred with the e-mail are stored. The data are not transferred to third parties in this context. The data are used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for data processing is art. 6 par. 1(a) GDPR if the user has given his consent.

The legal basis for the processing of the data transferred together with an e-mail is art. 6 par. 1(f) GDPR. If an e-mail contact aims at the conclusion of a contract, art. 6 par. 1(b) GDPR is an additional legal basis for data processing.

3. Purpose of data processing

We only process the personal data from the input mask for contacting the sender. In case of a contact via e-mail, this also represents the necessary legitimate interest in the processing of these data. The other personal data processed during the sending process are used to prevent an abuse of the contact form and to ensure the safety of our information technology systems.

4. Duration of the storage

The data are deleted as soon as they are no longer necessary for achieving the purpose of their collection. For the personal data from the input mask of the contact form and for those transferred via e-mail, this is the case, when the respective conversation with the user is ended. The conversation is ended, when it may be assumed from the circumstances that the respective issue could be resolved.

The personal data collected additionally during the sending process are deleted after a period of twenty-six months at the latest.

5. Possibility to object and possibility of elimination

The user can revoke his consent for personal data processing at any time. If the user contacts us via e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. The user must only inform us about this in order to revoke his declaration of consent. All personal data stored in the frame of contacting are deleted in this case.

 

VIII. Google Analytics

1. Description and scope of data processing

We use the component Google Analytics on our website. Google Analytics is a web analysis service operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Web analysis is the gathering, collection and analysis of data about the behaviour of users on our website. A web analysis service collects data with regard to the website, from which the user accessed another website, the subpages of the website he accessed or how often and for how long a subpage was looked at.

We use the addition "_gat._anonymizeIp" for the web analysis via Google Analytics. By means of this addition, the IP address of the user is shorted by Google and thus anonymised if our websites are accessed from a member state of the European Union or from another State party to the agreement on the European Economic Area. By shortening the IP address, it is anonymised. It is not possible anymore to assign the shortened address to an identified or identifiable person.

Google Analytics sets a cookie on the computer of the user. By setting this cookie, Google is able to analyse the use of our website. With each visit to any of the individual pages of this website, the respective Google Analytics component automatically induces the internet browser on the computer of the user to transfers data to Google for the purpose of online analysis. In the frame of this technical procedure, Google obtains knowledge of user data, such as the shortened IP address of the affected person, which Google uses for tracing the origin of the visitors and the clicks, among others.

Personal data, for example the access time, the location from where the website is accessed and the frequency of visits to our website by the user, are stored by means of the cookie. These data, including the IP address of the internet connection used by the affected user, are transferred to Google in the USA with each visit to our websites. These personal data are also stored in the USA by Google. Google may transfer these personal data collected via the technical procedure to third parties.

Furthermore, this website uses the Google Analytics reports with respect to demographical characteristics, in which data from interest-related advertisement by Google as well as visitor data by third party providers (e.g. age, gender and interests) are used. These data cannot be assigned to a specific person and can be deactivated at any time via the display settings.

2. Legal basis for data processing

The legal basis for data processing is art. 6 par. 1(f) GDPR and § 15 sect. 3 German Telemedia Act.

3. Purpose of data processing

Google Analytics is used for the analysis of the flows of visitors on our website. Google uses the collected data and information for the analysis of the use of our website in order to compile online reports for us, which show the activities on our websites, and to provide other services in connection with the use of our website. In this way, we are able to further optimise the website for our users.

These purposes also include our legitimate interest in personal data processing according to art. 6 par. 1(f) GDPR.

4. Duration of the storage

We automatically delete the data stored via Google Analytics at the end of a period of twenty-six months.

5. Possibility to object and possibility of elimination

The user can, like already described, prevent the storage of cookies by our website at any time via a respective setting of the used internet browser and thus object permanently to the storage of cookies. Furthermore, a cookie already stored by Google Analytics can be deleted at any time via the internet browser or other software programmes.

Furthermore, the user has the possibility to object to the collection of the data generated by Google Analytics as well as to the processing of these data by Google and prevent this in this way. For this purpose, the user only has to download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout. This browser add-on automatically informs Google Analytics after installation, that no data and information regarding the visits of websites of the user may be transferred to Google. The installation of the browser add-on is considered as objection. If the system of the user is deleted, formatted and reinstalled in future, the user must reinstall the browser add-on in order to deactivate Google Analytics.

6. Further information

Further information and the applicable data protection regulations by Google can be requested under https://www.google.de/intl/de/policies/privacy/ and under http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail under https://www.google.com/intl/de_de/analytics/.

 

IX. Data processing in states outside the European Economic Area

If we process data in third countries (countries outside the EU / EEA) or transfer data to companies in third countries, we will only arrange this if we are authorised by you or by law. If there is no adequacy decision by the European Commission according to art. 45 GDPR for the respective third country, i.e. there is no adequate level of data protection in the third country, we will ensure via contractual regulations (standard contractual clauses by the EU on data protection) or other appropriate guarantees according to art. 46 GDPR that your privacy and your personal data are also protected at the company in the third country adequately and as provided by law.

 

X. Integration of services and contents by third parties

It may happen that third-party contents, such as YouTube videos, maps from Google Maps or RSS feeds, graphics from other websites are integrated within this website. This always assumes that the provider of these contents (hereinafter referred to as “Third-party provider”) see the IP address of the users. Because without the IP address, they would not be able to send the contents to the browser of the respective user. Consequently, the IP address is necessary for the presentation of these contents. We strive to only use those contents, the providers of which only use the IP address for the provision of the contents. However, we have no influence on whether the third-party providers store the IP address e.g. for statistical purposes or not.

 

XI. Your rights as affected person

If your personal data are processed, you as the affected person have the following rights against the person responsible. For asserting your following rights, please contact:

Pendix GmbH

Innere Schneeberger Straße 20

08056 Zwickau, Germany

E-Mail: dataprotection@pendix.com

1. Right to information

You can request a confirmation from us if we process your personal data. If we really process your personal data, you can demand the following information from us:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data, which are processed;

(3) the recipients resp. the categories of recipients to which your personal data have been disclosed or will be disclosed;

(4) the intended duration of the storage of your personal data or, if specific information is possible, the criteria for the determination of the storage period;

(5) the existence of a right of correction or deletion of your personal data, a right of limitation of the processing by the person responsible or a right of objection against this processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) all available information on the origin of the data if the personal data are not collected from the affected person;

(8) the existence of an automatic decision making, including profiling according to art. 22 par. 1 and 4 GDPR and – at least in these cases – conclusive information of the involved logic as well as the scope and the pursued effects of such a processing for the affected person.

You have the right to demand information on whether your personal data are transferred to a third country or to an international organisation. In this context, you may demand to be informed about the adequate guarantees according to art. 46 GDPR in connection with the transfer.

2. Right of correction

You have a right of correction and/or completion against the person responsible, provided that your personal data are incorrect or incomplete. The person responsible shall correct the data immediately.

3. Right of limitation of the processing

You can demand the limitation of the processing of your personal data under the following conditions:

(1) if you deny the accuracy of your personal data for a period which enables the person responsible to check the accuracy of the personal data;

(2) if the processing is illegal and if you reject the deletion of the personal data and demand the limitation of the use of the personal data instead;

(3) if the person responsible does no longer need the personal data for the purposes of the processing, but you need these for the assertion, exercise or defence of legal claims, or

(4) if you filed an objection against the processing according to art. 21 par. 1 GDPR and it is not yet clear if the legitimate reasons of the person responsible outweigh your reasons.

If the processing of your personal data was limited, these data – except for their storage -  may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of a substantial public interest of the European Union or of a member state.

If the processing was limited according to the above-mentioned conditions, you will be informed by the person responsible bevor the limitation is removed.

4. Right of deletion

a) Deletion obligation

You can request from the person responsible that your personal data are deleted immediately and the person responsible is obliged to delete these data immediately if one of the following reasons applies:

(1) Your personal data are not necessary anymore for the purposes for which they were collected or processed in another way.

(2) You revoke your consent on which the processing according to art. 6 par. 1(a) or art. 9 par. 2(a) GDPR was based and there is no other legal basis for the processing.

(3) You file an objection against the processing according to art. 21 par. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing according to art. 21 par. 2 GDPR.

(4) Your personal data were processed illegally.

(5) The deletion of your personal data is necessary for the compliance with a legal obligation according to the European Union law or according to the law of the member state to which the person responsible is subject.

(6) Your personal data were collected with regard to the offered services of the information society according to art. 8 par. 1 GDPR.

b) Information to third parties

If the person responsible made your personal data public and if he is obliged to the deletion of these data according to art. 17 par. 1 GDPR, he will take appropriate measures, also of a technical nature, under consideration of the available technology and the implementation costs in order to inform the authority responsible for processing the personal data that you as the affected person demanded the deletion of all links to these personal data or of copies or replications of these personal data.

c) Exceptions

The right of deletion does not apply if the processing is necessary

(1) for exercising the right to freedom of expression and information;

(2) for the compliance with a legal obligation which requires the processing according to the law of the European Union or of the member state to which the person responsible is subject, or for the performance of a task which is of public interest or in the exercise of official authority, which was assigned to the person responsible;

(3) for reasons of public interest in the area of public health according to art. 9 par. 2(h) and (i) as well as art. 9 par. 3 GDPR;

(4) for archiving purposes of public interest, scientific or historic research purposes or for statistical purposes according to art. 89 par. 1 GDPR, provided that the right mentioned under paragraph a) will likely make impossible or seriously affect the realisation of the objectives of this processing, or

(5) for the assertion, exercise or defence of legal claims.

5. Right to information

If you asserted the right of correction, deletion or limitation of the processing against the person responsible, he is obliged to inform all the recipients to which your personal data have been disclosed about this correction or deletion of the data or the limitation of processing, unless this turns out to be impossible or is connected with a disproportionate effort.

You have the right against the person responsible to be informed about these recipients.

6. Right to data portability

You have the right to receive your personal data, which you have provided to the person responsible, in a structured, common and machine-readable format. Furthermore, you have the right to transfer these data to another person responsible without impeding the person responsible to which the personal data were provided, provided that

(1) the processing is based on a consent according to art. 6 par. 1(a) GDPR or art. 9 par. 2(a) GDPR or on a contract according to art. 6 par. 1(b) GDPR and

(2) the data are processed by means of automatic procedures.

With the exercise of this right you also have the right to effect that your personal data are transferred directly from a person responsible to another person responsible, provided this is technically possible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply for a personal data processing which is necessary for the performance of a task of public interest or in exercise of an official authority assigned to the person responsible.

7. Right of objection

You have the right to file an objection, for reasons resulting from your particular situation, against the processing of your personal data, which takes place on the basis of art. 6 par. 1(e) or (f) GDPR, at any time; this also applies for profiling based on these provisions.

The person responsible does not process your personal data anymore, unless he can proof compelling and legitimate reasons for the processing, which outweigh your interests, rights and freedoms, or unless the data are processed for the assertion, exercise or defence of legal claims.

If your personal data are processed for direct advertising, you have the right to file an objection against the processing of your personal data for the purposes of such advertisement at any time; this also applies for profiling, provided it is connected with such direct advertising.

If you object to processing for purposes of direct advertising, your personal data won´t be processed for these purposes anymore.

You have the possibility to exercise your right of objection by means of an automatic procedure in the context with the use of services from the information society, irrespective of guideline 2002/58/EG, for which technical specifications were used.

8. Right to revoke the declaration of consent according to the data protection law

You have the right to revoke your declaration of consent according to the data protection law at any time. The revocation of the consent will not affect the legality of the processing prior to the revocation due to the previous consent.

9. Automatic decision in individual cases including profiling

You have the right not to be subjected to a decision based on an exclusively automatic processing, including profiling, which has a legal effect against you or affects you significantly in a similar way. This does not apply, if the decision

(1) is necessary for the conclusion or performance of a contract between you and the person responsible,

(2) is permissible due to the regulations of the European Union or of the member states, to which the person responsible is subject, and if these legal regulations contain appropriate measures for the protection of your rights and freedoms as well as of your legitimate interests or

(3) is made with your express consent.

These decisions, however, must not be based on special categories of personal data according to art. 9 par. 1 GDPR, unless art. 9 par. 2(a) or (g) applies and appropriate measures have been taken for the protection of your rights and freedoms as well as of your legitimate interests.

The user is not subjected to such an automatic decision in individual cases, including profiling, when he uses our website.

10. Right of appeal to a supervisory authority

Without prejudice to another administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the member state of your residence, of your workplace or of the location of the presumed infringement, if you think that the processing of your personal data infringes the GDPR.

The supervisory authority to which the appeal has been filed, shall inform the complainant about the status and the results of the appeal, including the possibility of a judicial remedy according to art. 78 GDPR.